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International Journal of Law and Information Technology Advance Access published online on April 22, 2008
International Journal of Law and Information Technology, doi:10.1093/ijlit/ean003
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International Journal of Law and Information Technology © Oxford University Press 2008; all rights reserved

Doing Business with Consumers Online: Privacy, Security and the Law

Marita Shelly and Margaret Jackson, Professor*

* Cooperative Research Centre for Smart Internet Technology, School of Accounting and Law, RMIT University, GPO Box 2476V Melbourne VIC 3001 Australia. marita.shelly{at}rmit.edu.au; margaret.jackson{at}rmit.edu.au


  Abstract

The purpose of this paper is to identify privacy, security and legal issues facing small business in the business to consumer (B2C) e-commerce environment. Forty websites of small businesses based in Australia are examined to assess whether the content on these websites conforms with legal obligations. The study found that many of the websites examined appear not to be complying fully with their obligations under privacy and fair trading legislation as well as with those imposed in contracts with merchant facility providers.


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